Job Information
CompuCom Level 4 Technical in Chandler, Arizona
Take your career to the next level with e X cell . We offer jobs with Fortune 1000 companies nationwide AND invest in your career development using our leading-edge training program.
Our client has a new opportunity for a qualified Level 4 Technical to join their team onsite in Chandler, AZ and handle requests for support of software / hardware that is not supported by the regular IT support group. This resource must have excellent communication skills, as frequent interactions with clients in person, phone, email, or IM is required.
Duties and Responsibilities:
Perform client and server OS installation, configuration, and troubleshooting
Provide advanced break / fix support of software / hardware issues for clients
Manage and update tickets via the client's ticketing database
Flexibility required and the willingness to change directions within an hour, sometimes less
Skills and Qualifications:
Minimum 3 to 5+ years of technical experience desired
Windows / Linux imaging exprience
Advanced Windows OS troubleshooting knowledge
Advanced server imaging with troubleshooting knowledge
Advanced Linux OS troubleshooting knowledge
Requires knowledge of Microsoft suite (Outlook, Excel and Word primarily) and Windows 7, 8, and 10
Must be able to lift up to 35 lbs. solo
May be required to walk / sit / stand / crawl / kneel for extended periods
Must have excellent customer service skills and excellent written / verbal communication skills
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e X cell ™ Supports Equal Employment Opportunity* e X cell ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com .
CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.