CompuCom Field Service Technician in Cupertino, California
Field Service Technician
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We’re currently in need of a Field Service Tech to perform break-fix work during a Monday to Friday, 0900 to 1800 work shift.
This is a driving position which requires a DMV background check to be completed
Use of reliable, personal vehicle required – miles reimbursed according to CompuCom policy
Technician will travel to each client’s location to provide service
Must maintain good customer focus meeting deadlines and service level agreements (SLAs)
Maintains, analyzes, troubleshoots, and repairs desktops, laptops, servers, and printers
Works under general supervision
3+ years of experience supporting desktops, laptops, and printers
3+ years of customer service experience required
Ability to work weekends, staggered or late shifts possibly including evenings and/or weekends
Interpersonal skills needed to interact with a wide range of users and environments
Must have good organizational skills
Good communication skills required
Basic Needs / Haves:
Reliable transportation and a valid driver’s license required (driving position – reimbursed accordingly)
Ability to work from a bent, crouched, or kneeled position
Ability to work on a ladder of lift
Ability to lift up to 50 lbs.
Smartphone with tethering / hot spot capabilities (reimbursed within corporate guidelines)
Laptop and basic hand tools required
CompTIA A+ Certification
OEM Printer Warranty Certifications
OEM Laptop / Desktop Warranty Certifications
Server experience a plus
We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™ Supports Equal Employment Opportunity* e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com at http://www.excell.com/ .