CompuCom Level 2 Technical Associate in Hillsboro, Oregon
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Overview: The Level 2 Technical Associate will work in a corporate environment located onsite with one of our largest and most well-known customers. This opening is in the Logistics department which is a warehouse type of environment.
Your duties will include but will not be limited to:
Performing interdepartmental deliveries using company van or personal vehicle (mileage program)
Picking up surplus equipment from users
Loading / unloading client equipment into the IT Lockers
Data entry: entering customer and system information into Excel spreadsheets
Preparing old equipment for re-dispositioning and e-waste handling
Processing assets returned from clients leaving the company; cleaning and testing used systems for redeployment.
Ensuring all client inventory assets are stored and distributed in a clean and professional manner
Opportunities to train to move into a more technical role
Other duties assigned as needed
You will have frequent interaction with clients in person and via phone, email, and IM. You will be required to update the client ticketing system and database. You may be tasked to assist with asset inventory audits.
You will be required to cross-train for other positions within the team to provide backfill coverage and participate in quarterly rotation of duties. We will challenge you with additional responsibilities, assigned periodically aimed to help meet client needs and provide you with continuous hands-on training and experience.
1+ years of technical experience desired
Must be able to lift up to 35 lbs. solo
Ability to work through physical demands such as, but not limited to, wrapping and unwrapping pallets
Must have valid DL to drive a company van
Steel-toed shoes are required for safety areas (reimbursement provided)
May be required to walk / sit / stand / crawl / kneel for extended periods
Must have excellent customer service skills and excellent written / verbal communication skills
Attention to detail and ability to work in a fast-paced environment
Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily)
Technical certifications a plus
Must have a reliable vehicle to commute to the different campuses
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e X cell ™ Supports Equal Employment Opportunity* e X cell ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com .