CompuCom Field Service Technician I in La Crosse, Wisconsin

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Field Service Technician I

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Ref No.:

18-04402

Location:
La Crosse, Wisconsin

Take your career to the next level with e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ . We offer jobs with Fortune 1000 companies nationwide, AND invest in your career development through our generous, annual training contribution.

* * * Contract to Hire Opportunity * * *

We are currently in need of a Field Service Tech located in the La Crosse, WI area to perform break-fix, IMAC, and project work during Monday-Friday, 9AM-6PM with on-call weekdays and every other weekend in Madison.

  • This is a driving position which requires a DMV background check to be completed

  • Use of reliable, personal vehicle required – miles reimbursed according to CompuCom policy

    Overview:

  • Technician will travel to each client’s location to provide service

  • Must maintain good customer focus meeting deadlines and service level agreements (SLAs)

  • Maintains, analyzes, troubleshoots, and repairs desktops, laptops, servers, and printers

  • Works under general supervision

    Required Qualifications:

  • 1+ year(s) of experience supporting desktops, laptops, and printers

  • 1+ year(s) of customer service experience required

  • Ability to work weekends, staggered or late shifts possibly including evenings and/or weekends

  • Interpersonal skills needed to interact with a wide range of users and environments

    Basic Needs / Haves:

  • Reliable transportation and a valid driver’s license required (driving position – reimbursed accordingly)

  • Ability to work from a bent, crouched, or kneeled position

  • Ability to work on a ladder or lift

  • Ability to lift up to 50 lbs.

  • Smartphone with tethering / hot spot capabilities (reimbursed within corporate guidelines)

  • Laptop and basic hand tools required

    Preferred:

  • CompTIA A+ Certification

  • OEM Printer Warranty Certifications

  • OEM Laptop / Desktop Warranty Certifications

  • Server experience a plus

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™ Supports Equal Employment Opportunity* e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com at http://www.excell.com/ .