CompuCom Jobs

As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the e X cell team.

Our client is currently seeking a Level 2 Windows Systems Administrator to join their team onsite in Louisville, KY. Virtual desktop and application management and troubleshooting of complex issues highly desired but not required for this role.

Duties and Responsibilities:

• Deploy, monitor, and manage hybrid data center compute resources

• Focus on Windows, Unix, or both operating systems, as well as basic interactions and management of established cloud technology back-ends such as AWS EC2, Azure Virtual Servers, Hyper-V, and VMWare Hybrid Architectures

• Implement security and compliance patching activities for server equipment, thus ensuring the data and computing resources are secured and in stable condition

• Deploy packages and / or patches through SCCM and / or WSUS to server and / or workstation target collections

• Provide feedback to Knowledge Management Practice owner for work instructions and Standard Operating Procedures; assist with knowledge creation

• Escalate complex issues to senior systems administrators

• Interface with technology vendors to solve complex challenges

• Perform Active Directory activities such as creating, modifying, and deleting objects, and / or security access for messaging systems, databases, and web applications

• Participate in major incident calls as first line of response

• Monitors work pipelines in ServiceNow as well as email and hotline for incoming or pending Incidents, Requests, and Change tasks

• Manage workloads and ensure defined metrics are met daily

• Monitor hardware and hosted software performance, firmware versions and security compliance, as suggested by senior technical teams and vendor recommendations

• Engage hardware vendor to replace hardware when needed and deploy OS and firmware patches by following organizational change enablement standards

• Perform Active Directory object creation, updates, retirements, migration, and access control management tasks

• Resolve any reported incidents and participate in troubleshooting calls with the incident management team as well as client technical groups

• Recommend changes to procedures which result in operational optimization

Skills and Qualifications:

• Bachelor's degree preferred in computer Science or equivalent experience

• Minimum 3+ years of experience in related field

• Datacenter experience or senior Desktop support experience

• Client / Dell server certifications or any other server certifications

• Microsoft certifications

• Technical Competencies in

• VMWare vCenter

• Microsoft 365

• Active Directory, Microsoft Group Policy

• SCCM, WSUS

• Windows and / or Linux-based server operating systems

• Client / Dell physical server knowledge

• Some AD administration experience - Active Directory

• Group policy / group object experience

• Understanding of Network Topologies Transfer protocols

• Microsoft Office products knowledge

• Able to effectively communicate orally and in writing technical information

• Able to operate effectively in a team environment, coordinate efforts with other team members

• Able to anticipate, identify, and resolve problems

• Able to operate independently

• Able to operate under tight deadlines and manage one's time

Full COVID-19 vaccination may be required.

We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e X cell ™ Supports Equal Employment Opportunity* e X cell ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com .

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CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.