CompuCom Qualitative / Design Researcher in Menlo Park, California

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Qualitative / Design Researcher

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Ref No.:

19-00061

Location:
Menlo Park, California

As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ team.

Come join a diverse and collaborative team of researchers who work directly with product design to make the best social platform for a billion plus users! The team's mission is to be the most valuable online presence for a business. For this contract position, we are looking for a Qualitative / Design Researcher who is passionate about building easy-to-use interfaces with broad skills in both qualitative and design research methods as well as experience in holistically evaluating the user experience. The right candidates will be excellent communicators, knowledgeable about UI design, able to both execute research and turn around deliverables quickly, excited to collaborate with cross-functional partners, and focused squarely on impacting corporate design.

Responsibilities:

  • Execute research for a rolling research program

  • Generate insights that both fuel ideation and evaluate designs

  • Conduct research using a wide variety of qualitative and design methods

  • Work cross-functionally with design, product management, content strategy, engineering, and marketing

  • Communicate results and illustrate suggestions in clear, compelling, and creative ways

    Qualifications:

  • 3+ years’ experience in applied product research

  • Knowledge of a set of qualitative and user-centered design methods

  • Ability to ask as well as answer questions

  • Communication + stakeholder management skills

  • BA / BS degree in Marketing, or a Human Behavior related field (HCI, Psychology, Social Science, Information Science, etc.); MA / PhD preferred

    Preferred:

  • Experience running evaluative / benchmarking user testing programs

  • Basic knowledge of statistical concepts and survey design

We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™ Supports Equal Employment Opportunity* e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com at http://www.excell.com/ .