CompuCom UX Researcher I in Menlo Park, California

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UX Researcher I

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Ref No.:

19-00030

Location:
Menlo Park, California

As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ team.

Our client was built to help people connect and share, and over the last decade their tools have played a critical part in changing how people around the world communicate with one another. With over a billion people using the service and more than fifty offices around the globe, a career with this company offers countless ways to make an impact in a fast growing organization. Come join a diverse and collaborative team of researchers who work directly with product design to make the best social platform for a billion+ users.

Work ranges from formative to evaluative, ethnography to usability. For this position, we are looking for a range from qualitative specialists to methodological generalists, with broad skills in qualitative and design research methods. The right candidates will be excellent communicators, knowledgeable about UI design, passionate about social computing, comfortable in a flat, fast moving organization, excited to collaborate, and focused squarely on impacting the design of 0-to-1 projects.

Responsibilities:

  • Work closely with product teams to identify research topics

  • Design studies that address both user behavior and attitudes

  • Generate insights that both fuel ideation and evaluate designs

  • Work cross-functionally with design, product management, content strategy, engineering and marketing

  • Communicate results and illustrate suggestions in compelling and creative ways

    Qualifications:

  • Passionate about working with a small team in a start-up like environment on 0-to-1 projects

  • Experienced Design Researcher, including experience with participatory design, design thinking

  • Qualitative research expertise

  • Experience working with teens a plus

  • Ability to communicate clearly and effectively and work under strict time constraints

We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™ Supports Equal Employment Opportunity* e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com at http://www.excell.com/ .