CompuCom User Experience (UX) Researcher II in New York, New York

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User Experience (UX) Researcher II

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Ref No.:

18-04190

Location:
New York, New York

Did you know that Gartner positioned e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ as a Leader in its Magic Quadrant for End User Outsourcing? Come work for the leader today!

Our client built their hugely popular product to help people connect and share, and over the last decade their tools have played a critical part in changing how people around the world communicate with one another. With over a billion people using the service and more than fifty offices around the globe, a career with this company offers countless ways to make an impact in a fast growing organization. Come join a diverse and collaborative team of Researchers who work directly with product design to make the best social platform for a billion+ users. Our work ranges from formative to evaluative, ethnography to usability.

For this UX Researcher position, we are looking for a range from qualitative specialists to methodological generalists, with broad skills in qualitative and design research methods and an understanding of quantitative concepts. The right candidates will be excellent communicators, knowledgeable about UI design, passionate about social computing, comfortable in a flat, fast-moving organization, excited to collaborate, and focused squarely on impacting the corporate design.

Responsibilities:

  • Work closely with product teams to identify research topics

  • Design studies that address both user behavior and attitudes

  • Generate insights that both fuel ideation and evaluate designs

  • Conduct research using a wide variety of qualitative methods and a subset of quantitative methods, such as surveys

  • Work cross-functionally with design, product management, content strategy, engineering, and marketing

  • Communicate results and illustrate suggestions in compelling and creative ways

    Qualifications:

  • BA / BS degree in human behavior related field (HCI, Psychology, Social Science, Information Science, etc.)

  • 3+ years of related work experience

  • Experience in applied product research

  • Broad skills in qualitative and design research methods and an understanding of quantitative concepts

  • Patient, communicative team player who is detail oriented and has interpersonal skills

  • Experience with managing nuanced programs

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™ Supports Equal Employment Opportunity* e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com at http://www.excell.com/ .