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CompuCom Field Service Technician in Omaha, Nebraska

Take your career to the next level with CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) . We offer jobs with Fortune 1000 companies nationwide AND invest in your career development using our leading-edge training program.

Our client has a brand new opportunity for a Level 2 Field Service Technician to join their team onsite in Omaha, NE and provide unparalleled technical support to 5+ stores on a weekly basis. This Technician will travel within a radius of 50 to 125+ miles daily, depending on the area and specific route, and is required to have a valid driver’s license. This resource will be provided with a company vehicle and tools necessary to complete work.

Duties and Responsibilities:

  • Support client IT / Data problem tasks

  • Deliver support and resolution for daily technical requirements

  • Proficient in AC / DC and backup power concepts

  • Manage triage, troubleshooting, and resolution to client scope on IT equipment

  • Document efforts, issues and resolutions, close cases / tickets daily

  • Demonstrate prompt completion of projects and tasks

Skills and Qualifications:

  • Minimum 1+ years of technical support experience

  • Experience desired in copper and fiber cabling and various terminating connectors

  • Exceptional customer service and interpersonal skills

  • Excellent time management and reporting skills

  • Will occasionally work at heights of 20' to 25', lift equipment training provided

  • Ability to lift up to 25 lbs

  • Strong communication skills

  • CAT6 Networking knowledge (punchdown and terminations)

We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) ™ Supports Equal Employment Opportunity CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com .

CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

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