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CompuCom Field Service Technician in Orlando, Florida

At e X cell , we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people.

* * * Contract to Hire Opportunity * * *

For this Field Service Tech position, we need a candidate with strong hardware break-fix experience who lives in the Orlando, FL area. This is a driving position which requires a DMV background check to be completed and the use of reliable, personal vehicle (miles reimbursed according to CompuCom policy).

After training is complete, the candidate will be added to the on-call rotation 7x24.

Overview:

  • Technician will travel to each client’s location to provide service

  • Must maintain good customer focus meeting deadlines and service level agreements (SLAs)

  • Maintains, analyzes, troubleshoots, and repairs desktops, laptops, servers, and printers

  • Works under general supervision

Required Qualifications:

  • 4+ years of experience supporting desktops, laptops, and printers

  • 4+ years of customer service experience required

  • Ability to work weekends, staggered or late shifts possibly including evenings and/or weekends

  • Interpersonal skills needed to interact with a wide range of users and environments

Basic Needs / Haves:

  • Reliable transportation and a valid driver’s license required (driving position – reimbursed accordingly)

  • Ability to work from a bent, crouched, or kneeled position

  • Ability to work on a ladder or lift

  • Ability to lift up to 50 lbs.

  • Smartphone with tethering / hot spot capabilities (reimbursed within corporate guidelines)

  • Laptop and basic hand tools required

Preferred:

  • CompTIA A+ certification

  • OEM Printer Warranty certifications

  • OEM Laptop / Desktop Warranty certifications

  • Server experience a plus

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e X cell ™ Supports Equal Employment Opportunity* e X cell ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com .

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