Job Information
CompuCom Level 1 Support Technician in Plano, Texas
e X cell has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity.
Our client is currently seeking an up and coming IT professional to work in a fast-paced team environment as a Level 1 Support Technician . You will join their team onsite in Plano, TX and provide end-user support. Top Candidates will have technical and customer service skills as well as strong commitment, follow-through, and reliability.
Duties and Responsibilities:
Provide Install, Move, Add, Change (IMAC), Break-Fix, and End User Support activities as required
Image and configure systems
Complete special projects as requested
Follow Asset Management policy and procedure
Skills and Qualifications:
Strong working knowledge of MS Windows Operating Systems
Working knowledge of MS Office and basic business applications
Basic knowledge of networks, telecom, and computing
Walk-up and remote support service experience
iOS and Android working knowledge
Good communication skills
Good analytic / troubleshooting skills
Good customer support skills
Full COVID-19 vaccination may be required.
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e X cell ™ Supports Equal Employment Opportunity* e X cell ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com .
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CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.