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CompuCom Field Service Technician II in Reno, Nevada

At e X cell , we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people.

* * * Contract to Hire Opportunity * * *

We have an opening for a Field Service Tech in or within 20 miles of Reno zip code 89501. This is a driving position, which requires a DMV background check to be completed as well as the use of a reliable personal vehicle (miles reimbursed according to CompuCom policy).

Overview:

  • Technician will travel to each client’s location to provide service

  • Manage a daily load of 3 to 5 cases per day, keeping track of parts and updating notes and times in the case management tool

  • Must maintain good customer focus meeting deadlines and service level agreements (SLAs)

  • Maintains, analyzes, troubleshoots, and repairs desktops, laptops, servers, and printers

  • Works under general supervision

Required Qualifications:

  • Must have 3-5 years of break-fix experience on desktops, laptops, servers, network devices, and basic printer skills

  • Excellent customer service skills required

  • Ability to work weekends, staggered or late shifts possibly including evenings and/or weekends

  • Interpersonal skills needed to interact with a wide range of users and environments

Basic Needs / Haves:

  • Reliable transportation and a valid driver’s license required (driving position – reimbursed accordingly)

  • Ability to work from a bent, crouched, or kneeled position

  • Ability to work on a ladder or lift

  • Ability to lift up to 50 lbs.

  • CompTIA A+ and/or other tech certifications preferred

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e X cell ™ Supports Equal Employment Opportunity* e X cell ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com .

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