CompuCom Senior Network Engineer in San Jose, California

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Senior Network Engineer

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Ref No.:

18-03873

Location:
San Jose, California

Take your career to the next level with e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ . We offer jobs with Fortune 1000 companies nationwide, AND invest in your career development through our generous, annual training contribution.

The Senior Network Engineer collaborates with Technology Architects in the design and selection of new technologies in support of business and network engineering initiatives and priorities; works on highest priority business critical network projects / tasks; works on the network tasks, projects or support issues that involve the highest level of risk, or impact performance; provides Tier 3 support and is regarded as the highest level technical expert in multiple network disciplines.

Typical Tasks:

  • Participates in workstream planning process including inception, technical design, development, testing, and delivery of network solutions

  • Leads and/or develops the design and development of network solutions including firewalls, switches, and routers

  • Responds to, manages, and restores normal service operation as quickly as possible and minimizes impact on business operations

  • Troubleshoots, diagnoses, and resolves high severity issues or problems

  • Collaborates with or guides internal or external teams during the problem resolution process as needed

  • Sets up business continuity & disaster recovery requirements, methods, and procedures based on established policies

  • Participates in discussions with architecture team around standards and practices

  • Provides technical leadership to network team members and recommends training programs targeting specific areas of improvement

  • Gathers research data on vendor products

  • Reviews network schematics, diagrams, and other program documentation to assist with development and preparation of cost estimates

  • Reviews vendor proposals for new hardware and software

  • Assists in the development of disaster recovery plans with service providers and network carriers

  • Implements contingency plans including reliable backup and restore procedures, as needed

  • Evaluates vendor solutions to ensure compliance with requirements and cost effectiveness

  • Analyzes network activity and network problems to client and prevents systematic errors

  • Recommends enhancements to improve systems availability and performance

  • Develops capacity planning models and load-balancing / redundancy solutions

  • Ensures disaster recovery plan testing activities are performed and technical criteria met

  • Maintains enterprise IT standards across the network; analyzes and reports on key metrics and KPIs

  • Collaborates in the overall implementation of cloud networking solutions

  • Configures, installs, and tests various types of VoIP equipment including voice enabled gateways, VoIP servers, paging servers / software, phones, ACD and IVR systems

  • Configures, installs, and tests various network devices and services (e.g. routers, switches, firewalls, load balancers, DNS and DHCP, remote access / VPN)

  • Ensures deployment meets client's expectations

  • Monitors network activity and logs problems

  • Reviews facility bandwidth requirements and system interdependencies

  • Provides responsive support for problems found during normal working hours and outside normal working hours

  • Communicates status and documents problems and resolutions for future reference

  • Tracks, monitors, and analyzes key metrics and KPIs

  • Notifies management when contract requirements are not being met

  • Determines requirements impact on existing architecture, work processes, and systems

  • Analyzes facility bandwidth requirements and system interdependencies

  • Assesses network performance to ensure that it meets the present and future needs

    Qualifications:

  • Bachelor's degree in Computer Science, Information Systems, or other related field

  • Eleven (11) years of relevant networking work experience

  • Three (3) years of experience must include migrating and/or extending on-premises networks to the cloud

  • Valid California Driver's License prior to appointment, and the ability to obtain and maintain a driver authorization

  • Related security certifications may be required or desirable

    Knowledge of:

  • Cloud and other emerging technologies

  • Workstream planning processes including inception, technical design, development, testing and delivery of network solutions

  • Network solutions development, design, and support

  • Network solutions deployment-to-release

  • Network implementation requirements, acceptance criteria, and generating Statements of Work (SOW)

  • Vulnerabilities and mitigation strategies in business continuity and disaster recovery

  • Standards and practices related to network architecture

  • Architecture team around standards and practice

  • Requirements that impact on existing architecture, work processes, and systems

  • Business and security requirements

  • Methods to analyze network activity and network problems to client and prevent systematic errors

  • Methods to improve systems availability and performance to senior management

  • Principles of coaching team members

  • Strong knowledge of cloud computing and technologies

  • Network security concepts, firewalls, and load balancers

  • Implementation of cloud networking solutions

  • Various network devices and services (e.g. routers, switches, load balancers, VPN)

  • Functionality of network components and services within the release

  • Network activity and logs problems

  • Facility bandwidth requirements and system interdependencies

  • Capacity planning models and load-balancing / redundancy solutions

  • Methods to document and resolve problems

  • Disaster recovery and contingency plans

  • Principles of contract management

  • Enterprise IT standards

    Ability to:

  • Participate in workstream planning process including inception, technical design, development, testing, and delivery of network solutions

  • Manage change requests, schedules, and reporting

  • Review network schematics, diagrams, and other program documentation to assist with development and preparation of cost estimates

  • Lead deployment of network solutions to release schedule

  • Respond to, manage, and restore normal service operation to minimize impact on business operations

  • Guide teams during the problem resolution process as needed

  • Set up business continuity & disaster recovery requirements, methods and procedures based on established policies

  • Collaborate in the development of network implementation requirements, acceptance criteria, and assist in generating Statements of Work (SOW)

  • Review vendor proposals for new hardware and software

  • Determine requirements that impact on existing architecture, work processes, and systems

  • Develop business and security requirements

  • Analyze network activity and network problems to client and prevent systematic errors

  • Analyze reports and historical data to identify problems

  • Improve systems availability and performance to senior management

  • Coach team members

  • Implement cloud networking solutions

  • Configure, install and test various network devices and services (e.g. routers, switches, load balancers, VPN)

  • Ensure client's expectations are met

  • Monitor network activity and logs problems

  • Review facility bandwidth requirements and system interdependencies

  • Perform network adjustments

  • Troubleshoot, diagnose, and resolve high severity issues or problems

  • Communicate status and document problems and resolutions for future reference

  • Manage vendor contracts

  • Track and monitor on key metrics and KPIs

    Physical Requirements: May have to help with on-call needs (On-call hours must be made up through time off, no overtime allocated).

We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™ Supports Equal Employment Opportunity* e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com at http://www.excell.com/ .