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CompuCom Field Service Technician I in Sarasota, Florida

Field Service Technician I

Ref No.: 21-00267

Location: Sarasota, Florida

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* * * Contract to Hire Opportunity * * *

We’re looking for a Field Service Tech to perform break-fix work in the Sarasota / Bradenton FL area. Strong hardware break-fix experience is required.

After training is complete, candidate will be added to the 7x24 on-call rotation.

  • This is a driving position which requires a DMV background check to be completed

  • Use of reliable, personal vehicle required – miles reimbursed according to CompuCom policy

Overview:

  • Technician will travel to each client’s location to provide service

  • Must maintain good customer focus meeting deadlines and service level agreements (SLAs)

  • Maintains, analyzes, troubleshoots, and repairs desktops, laptops, servers, and printers

  • Works under general supervision

Required Qualifications:

  • 3+ years of experience supporting desktops, laptops, and printers

  • 3+ years of customer service experience required

  • Ability to work weekends, staggered or late shifts possibly including evenings and/or weekends

  • Interpersonal skills needed to interact with a wide range of users and environments

Basic Needs / Haves:

  • Reliable transportation and a valid driver’s license required (driving position – reimbursed accordingly)

  • Ability to work from a bent, crouched, or kneeled position

  • Ability to work on a ladder or lift

  • Ability to lift up to 50 lbs.

  • Smartphone with tethering / hot spot capabilities (reimbursed within corporate guidelines)

  • Laptop and basic hand tools required

Preferred:

  • CompTIA A+ certification

  • OEM Printer Warranty certifications

  • OEM Laptop / Desktop Warranty certifications

  • Server experience a plus

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e X cell ™ Supports Equal Employment Opportunity* e X cell ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com .

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