CompuCom Field Service Technician I in Trevose, Pennsylvania

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Field Service Technician I

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Ref No.:

19-00066

Location:
Trevose, Pennsylvania

At e X cell , you’re more than just a number. Our employee relationship managers support you throughout your engagement, provide career guidance and reemployment assistance. Join e X cell !

Desktop Support Technician

MOST IMPORTANT SKILLSET

  1. Customer service skills

  2. Attention to detail

  3. Work well independently

    A+ certification is a definite plus for this position.

Possible travel to the following locations: Trevose, PA, Boulder, CO, Bellevue, WA, Minnetonka, MN, Woodlands and Oakville, TX.

Job Duties:

  • Provide support to PC users during Windows 10 migration

  • Maintain accurate data on Customer PC inventory and installation issues.

  • Migrate user data to cloud-based storage and recover data after PC Imaging.

  • Keep comprehensive accurate records of work completed

  • Diagnose and repair system issue occurring due to PC imaging process.

  • Provide services in a timely professional manner.

  • Communicate highly technical information to both technical and non-technical personnel

  • May assist training customers on new options and process associated with Windows 10

    Qualifications:

  • 2-3 years’ experience supporting PC hardware and software

  • Experience with Windows 10

  • Experience imaging PCs using USB devices

  • Work well independently – minimal supervision

  • Ability to handle multiple projects

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™ Supports Equal Employment Opportunity* e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com at http://www.excell.com/ .