CompuCom Field Service Technician I in Turlock, California
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* * * Contract to Hire Opportunity * * *
We have an opening for a Field Service Tech in or within 20 miles of zip code 95380. Candidates must be able to work a Tuesday to Saturday shift.
This is a driving position which requires a DMV background check to be completed
Use of reliable, personal vehicle required – miles reimbursed according to CompuCom policy
Technician will travel to each client’s location to provide service
Manage a daily load of 3 to 5 cases per day, keeping track of parts and updating notes and times in the case management tool
Must maintain good customer focus meeting deadlines and service level agreements (SLAs)
Maintains, analyzes, troubleshoots, and repairs desktops, laptops, servers, printers, and networks
Works under general supervision
Must have break-fix experience on desktops, laptops, servers, network devices, and basic printer skills
Strong customer service skills required
Ability to work weekends, staggered or late shifts possibly including evenings and/or weekends
Interpersonal skills needed to interact with a wide range of users and environments
Basic Needs / Haves:
Reliable transportation and a valid driver’s license required (driving position – reimbursed accordingly)
Ability to work from a bent, crouched, or kneeled position
Ability to work on a ladder or lift
Ability to lift up to 50 lbs.
CompTIA A+ and/or other tech certifications preferred
We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e X cell ™ Supports Equal Employment Opportunity* e X cell ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com .